Skip to main content
Get Your Free Business Cyber Risk Score

How J.E. Herring Motor Company Standardized Its Cybersecurity & Technology with One Partner

Case Studies  >  Automotive & Transportation

J.E. Herring Motor Company, a three-generation towing, roadside assistance, parts and service business in Somerset, Pennsylvania, was running on technology built from years of individual purchases and disconnected systems. viLogics assessed the environment, standardized networking, modernized a 52-camera security system, improved communications, refreshed server infrastructure and now delivers managed IT and cybersecurity. Today the company runs on one consistent, supported technology foundation, with one partner that takes ownership when something goes wrong.

HerringMotors_Logo-300x41

Results snapshot

52

security cameras modernized in one project

1

fully standardized network environment

6

technology areas brought under one managed plan

1

partner for managed cyber, IT, & strategic planning

Customer context

J.E. Herring Motor Company has served passenger and commercial vehicle customers for three generations, with towing, roadside assistance and a full parts and service operation. Communication systems, security systems and network reliability all play a critical role in how the business runs every day.

  • Organization: J.E. Herring Motor Company
  • Industry: Towing, roadside assistance, parts and service for passenger and commercial vehicles
  • Location: Somerset, Pennsylvania
  • History: A family business serving customers for three generations
  • Critical systems: Phones and communications, a 52-camera security system, network and servers
  • Why it mattered: When communications, security or the network go down, daily operations are affected
herringtruck

The challenge

Like many growing organizations, J.E. Herring's technology evolved through years of individual purchases and disconnected systems. Managing multiple vendors and technologies created complexity, support challenges and operational risk, with no single owner accountable for how it all fit together.

  • Years of one-off technology purchases
  • Disconnected networking, camera, phone and server systems
  • Multiple vendors to manage, with no single point of accountability
  • Support challenges and growing operational risk

"we have one team looking after our technology and cybersecurity, and we know who to call when something needs attention. "

Pat Herring, Owner, J.E. Herring Motor Company

Why viLogics

Rather than fixing isolated issues, viLogics offered a path to standardization and a long-term partnership.

  • Standardization, not patches: one consistent platform instead of disconnected fixes
  • A complete technology strategy: reliability, security and supportability planned together
  • Long-term partnership: ongoing strategic planning, not one-off projects
  • Ownership: one team to call that takes responsibility when something happens

The solution

viLogics brought networking, security cameras, communications, servers and cybersecurity into one managed environment with one accountable team.

1

Assessment

  • Assessed existing infrastructure
  • Mapped vendors, systems and support dependencies
  • Built a standardization plan
2

Deployment

  • Standardized networking technology
  • Modernized the 52-camera security system
  • Improved communications systems and refreshed servers
3

Monitoring

  • Managed IT and cybersecurity services
  • Ongoing monitoring of the environment
  • One team to call that takes ownership
4

Optimization

  • Ongoing strategic technology planning
  • Fewer vendors and simpler support
  • A foundation ready for future growth

The results

What changed once J.E. Herring moved to the viLogics managed model, including greater confidence in business continuity.

Improved operational reliability

Standardized networking and refreshed servers replaced a patchwork of disconnected systems.

Simpler technology management

One consistent platform and fewer vendors reduced support complexity.

Greater visibility into systems

Leadership can see what's running across networking, cameras, communications and servers.

Stronger security and risk posture

Managed cybersecurity and a modernized camera system strengthened risk management and business continuity.

Customer proof

""We had years of technology decisions that left us managing different systems and vendors, without anyone responsible for the whole picture. viLogics came in, understood how our business operates, and brought everything together, including our network, servers, communications, and 52 security cameras. Now we have one team looking after our technology and cybersecurity, and we know who to call when something needs attention. That's a lot less for us to worry about while we run the business.”"

Pat Herring, Owner, J.E. Herring Motor Company

Best fit for organizations that...

  • Are auto dealerships, towing or vehicle service businesses
  • Are equipment dealers or manufacturing operations
  • Run multiple sites that need one consistent standard
  • Depend on phones, cameras and networks to run daily operations
  • Want to fully outsource IT and cybersecurity management

Related expertise

Talk with a viLogics expert about fully managed cybersecurity and IT.

Replace a patchwork of vendors with one standardized platform and one team that knows exactly what to do when something goes wrong.

Start the Conversation
Get a Free Business Cyber Risk Score