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SMS Terms of Service

These SMS Terms of Service (“Terms”) describe how viLogics, Inc. (“viLogics,” “we,” “our,” or “us”) uses SMS/text messaging to communicate with individuals (“you,” “your”). By opting in to receive SMS messages from us, you agree to these Terms, our Privacy Policy, and any other applicable policies.

This Policy explains:

1. SMS Program Description

By opting in, you agree to receive text messages from viLogics, which may include:

  • Account notifications

  • Service/maintenance updates

  • Support messages

  • Appointment or scheduling reminders

  • Marketing/promotional messages (if you opted in to marketing alerts)

Message frequency may vary depending on your interactions with us.

 

2. Opt-In Requirements

You may opt in to receive SMS messages by:

  • Submitting a form on our website

  • Checking a consent checkbox during account setup or service signup

  • Texting a keyword to a designated viLogics number

  • Requesting assistance from our team

By opting in, you confirm you are the owner or authorized user of the mobile number provided, and — if required — at least 18 years old.

 

3. Opt-Out Instructions

You can opt out at any time.

To stop receiving messages:

  • Text STOP to any viLogics SMS received messages.

After sending “STOP,” you will receive a confirmation message that you have been unsubscribed. No further messages will be sent unless you re-opt in.

For assistance, you may call or email support via:

  • Email: support@vilogics.com

  • Phone: 800-473-1587

 

4. Fees & Mobile Carrier Responsibility

Standard message and data rates may apply depending on your mobile plan. Your wireless carrier is responsible for these charges.

viLogics is not liable for:

  • Delayed or undelivered messages

  • Messages sent to incorrect, outdated, or reassigned numbers

 

5. User Responsibilities

By participating in our SMS program, you agree to:

  • Provide accurate and current mobile contact information

  • Not misuse the SMS service for fraudulent or unlawful activity

  • Only submit numbers that you own or are authorized to use

 

6. Privacy & Data Handling

We treat your privacy seriously. Any personal data collected through SMS — including your mobile number, opt-in/opt-out records, delivery logs, and message responses — will be handled according to our Privacy Policy, available at https://vilogics.com/privacy-policy

We do not share or sell your opt-in data, phone number, or consent records with third parties for their own marketing purposes (unless you explicitly consent).

 

7. Data Collection & Storage

We may collect and store:

  • Your mobile phone number

  • Opt-in and opt-out records (date, time, consent method)

  • Message delivery status and logs

  • Responses or keyword interactions (e.g. “HELP”, “STOP”)

This data helps us operate, maintain, and improve our SMS program, as well as comply with applicable laws and regulations.

 

8. Carriers & Geographic Scope

Our SMS program supports major U.S. & Canadian mobile carriers. Carrier participation and service availability may change at any time.

 

9. No Warranties

SMS messages are provided “as is” and “as available.” We make no guarantees about:

  • Timeliness of delivery

  • Accuracy of content

  • Continuous, uninterrupted SMS service

 

10. Limitation of Liability

To the fullest extent allowed by law, viLogics is not liable for:

  • Delays or failures in message delivery

  • Any indirect, incidental, or consequential damages arising from SMS use or reliance on SMS messages

  • Unauthorized access to or misuse of your phone or mobile data

Your only remedy if dissatisfied is to unsubscribe.

 

11. Changes to Terms

We reserve the right to update these SMS Terms at any time. Changes will be posted on the page where this policy lives (e.g., a Terms or Legal page on vilogics.com). Continued use of our SMS service after changes implies acceptance of the updated Terms.

 

12. Contact Information

If you have any questions regarding these SMS Terms, or wish to withdraw consent, please contact us:

viLogics, Inc. Physical Location

  • Address (Southeast HQ): 12250 Tamiami Trail E, Suite 301, Naples, FL 34113

  • Address (Northeast HQ / Data Center): 378 Industrial Park Rd., Ebensburg, PA 15931